Frequently Asked Questions

Answers to Your Questions

We understand this is a big decision. Here are answers to the most common questions families ask us.

Getting Started

Learn about our services and how we can help your family.

A senior placement service helps families find the right senior living community for their loved ones. We assess individual needs, preferences, and budget to match seniors with appropriate care options including assisted living, memory care, independent living, and more.

Our placement services are completely free to families. We are compensated by the senior living communities when a placement is made, so you receive expert guidance at no cost to you.

We proudly serve families in the St. Louis, Missouri area and surrounding communities including St. Charles, Chesterfield, and the greater metro region. If you're unsure whether we serve your area, please contact us.

Simply give us a call or fill out our contact form. We'll schedule a free consultation to understand your family's unique situation, discuss your loved one's needs, and explain how we can help you find the perfect care solution.

The Process

Understand how we guide you through every step.

The timeline varies based on urgency and individual circumstances. Some placements can happen within days for urgent situations, while others may take a few weeks to find the perfect match. We work at your pace while ensuring thorough care.

Absolutely. We personally accompany families on tours of recommended communities, helping you ask the right questions and evaluate each option. Our presence ensures you have an advocate by your side throughout the process.

Our relationship doesn't end at move-in. We follow up to ensure the transition is smooth and your loved one is adjusting well. We're always available if concerns arise or if circumstances change.

We typically recommend 3-5 carefully selected communities that best match your loved one's needs, preferences, and budget. Quality over quantity is our approach—we won't overwhelm you with options, but we'll ensure you have meaningful choices.

Yes, we understand that sometimes situations require immediate action—whether due to a hospital discharge, sudden health decline, or caregiver burnout. We have experience handling urgent placements and can expedite the process when needed.

Care Options

Explore the different types of senior care we help families find.

Assisted living provides help with daily activities like bathing, dressing, and medication management for seniors who are mostly independent. Memory care is a specialized form of care designed specifically for those with Alzheimer's, dementia, or other memory-related conditions, with enhanced safety features and trained staff.

During our initial consultation, we conduct a thorough assessment of your loved one's physical, cognitive, and emotional needs. We'll help you understand the different levels of care and recommend options that best match their current and anticipated future needs.

Yes, most communities encourage residents to personalize their living spaces with familiar items. The amount of furniture and belongings depends on the room size and community policies, which we'll help you navigate.

Many communities offer multiple levels of care, allowing residents to transition as their needs evolve. We consider this when making recommendations, looking for communities that can accommodate changing care requirements so your loved one doesn't have to move again.

Many communities welcome pets, understanding the important companionship they provide. Pet policies vary by community—some have size or breed restrictions, while others are fully pet-friendly. We'll help you find communities that accommodate your loved one's furry family member.

Financial & Insurance

Get clarity on costs, coverage, and payment options.

Medicare generally does not cover long-term senior living costs. Medicaid may cover some nursing home care for those who qualify. Many families use a combination of personal savings, long-term care insurance, and veteran's benefits. We can help connect you with financial planning resources.

Costs vary significantly based on location, level of care, and amenities. In our service areas, assisted living typically ranges from $3,000 to $6,000+ per month. Memory care is generally higher. We work within your budget to find quality options.

We help you understand the complete cost structure of each community, including base rates, care level fees, and any additional charges. Transparency is important to us, and we ensure you have a clear picture before making decisions.

Yes, if your loved one has a long-term care insurance policy, it may cover a portion of senior living costs. Policies vary widely, so we recommend reviewing your policy details. We can help coordinate with communities that work with your insurance provider.

Several programs may help offset costs, including Veteran's Aid and Attendance benefits, Medicaid waiver programs, and state-specific assistance programs. We can point you toward resources and professionals who specialize in senior care financing.

Still Have Questions?

We're here to help. Reach out to our team for personalized guidance.

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